The company or in-house associate will be able to bring to their organization the knowledge to significantly change how the organization communicates.  This knowledge can result in a significant reduction in, and in some cases, elimination of conflict and anger, increase in productivity, improvement of information retention, reducing turn-over, and creating an environment of trust.

The ICS-CONNECT program as a stand alone communications program; however, can be complementary to your current training programs.

ICS-CONNECT can be used to identify leadership styles, sales styles, conflict management styles, how people make decisions, how teams perceive team communication, and their work environment preferences.